Read store and marketplace payout reports
A supported payout report from Shopify, Amazon, Square, Etsy or PayPal is reviewed as drafted entries in Approvals. You decide whether to post each draft and then match the bank deposit to its clearing account.
- Who this is for
- Owner, admin or bookkeeper with access to the downloaded report.
- Before you start
- A CSV or text payout report downloaded from Shopify, Amazon, Square, Etsy or PayPal. The Connections screen shows where to export the selected report.
- Availability
- Reading supported payout report files is available in the hosted app and the local build. Direct connections for Shopify, Amazon, PayPal, Stripe, Square, Etsy, eBay and Walmart are under release review: connecting with credentials, one-click authorisation and Sync now are unavailable in production, including when you supply your own credentials. An explicit preview flag permits isolated non-production testing only. The report-file reader currently supports Shopify, Amazon, Square, Etsy and PayPal; it does not offer Stripe, eBay or Walmart file import.
Steps
- Open Connections (under Money in). Direct sales-channel connections are under release review; use Read a payout report below the connection card.
- Choose Shopify, Amazon, Square, Etsy or PayPal in Channel. Follow the export directions shown for that channel, then choose Choose file… and select its downloaded CSV or text report.
- Review the payouts read, including gross sales, refunds, fees, tax, adjustments and net payout. If the report has errors, correct or re-export it before continuing.
- Choose Send to Approvals. Open each draft in Approvals, check its reasoning against the report, then approve or decline it. Nothing posts merely because you uploaded a file.
- When the deposit reaches your bank, match it to the clearing account in Banking.
What you should see
Each accepted report payout waits in Approvals as a draft. Only a person's approval posts it; the clearing account carries the net until the bank deposit is matched.
If it goes wrong
If a report is refused, check that it is the export named on the screen for the selected channel and re-export it. If a payout is already waiting in Approvals or posted, it is skipped rather than queued twice. Review an incomplete draft before declining it; do not import the same period through another route.
Related guides
Steps checked in the app on 2026-09-24. This guide describes how the software works; it is not accounting, tax or legal advice. Need a hand? Email support@qetaab.com.
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